Talon Support Center

Frequently Asked Questions

How does the suspension make the truck brake so well?
The Talon design uses a torque arm design fixed directly to the axle. This design prevents the axle from winding-up or deflecting under the torque load during acceleration or deceleration. In a leaf spring design, the torque actually causes the rear to drop during acceleration and rise during braking. In our design, the torque causes the opposite to occur. During braking, the normal weight shift onto the front suspension occurs simultaneously with the rear-end squatting from the torque reaction. The net effect is the whole truck "hugs" the ground.

Why does the Talon suspension ride so well?
The large heavy duty sir spring in the patent pending design is supported by a lever arm that reduces the travel of the spring. This allows the Talon system to keep the air spring in its "sweet spot" for the best ride characteristics. We also tune the ride with custom air accumulators and air-modulated shock absorbers.

Does the Talon Suspension make my truck last longer?
Yes, The Talon system reduces the wear and tear on your drive train and the vibration fatigue on your chassis and cab. More importantly, it reduces the wear and tear on your body!

Does the system automatically adjust for different towing loads?
Yes, the system uses an automatic delayed leveling valve that adjust the air pressure in the suspension system to match the load applied.

After loading a trailer, how long does it take for the air springs to fill?
The Talon system was designed to make the task of hooking-up and dropping a trailer much easier. Use the kneel feature to lower the hitch under the tongue of the trailer and then raise it to hook -in. The main reservoir of the system is designed to fill the suspension from the full kneel position without requiring the air compressor to finish the lift. This allows you to hook-up and drive away, right away!

Can I purchase this suspension directly from Talon?
Yes, call us for the latest offers and special deals. When purchasing directly from us, you must have a business address to receive the kitted pallet. We can also hold the kit at the shipping company's depot in your area for your pick-up. Our suspensions can also be purchased through our authorized dealers and installers. We are happy to provide to you a list of dealers in your area that can help you choose and install the correct Talon suspension for your vehicle.

For Technical Questions:
call 1-877-702-7605 or
email us with your questions at
service@talon-usa.com

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INSTALLATION & PRODUCT GUIDES
Ford F-250/350
Ford 2008
Dodge Ram
GM / Chevy
GMC Chassis Cab

TALON 1-YEAR LIMITED WARRANTY
ChassisPro, LLC warrants to the original retail purchaser (proof of purchase is required), that the Talon Performance Towing Suspension is free from defects in material and workmanship for 12 Months from the date of installation. This warranty is non-transferable. Talon's limit of liability under this warranty is to repair or replace the product at Talon's option. Consequential costs such as, but not limited to labor fees, loss of use, loss of time or freight charges are not covered. Any product that has been abused, altered, incorrectly installed, overloaded beyond the truck manufacturer’s GVWR or used in competition is not covered. Air compressors are warranted for 12 months from the installation date. Excluded from this warranty are the finish of the product and mounting bushings. Items that are subject to wear are not considered defective when worn and are not covered. No other warranties are expressed or implied. We reserve the right to make changes in design, materials and specifications without prior notice. Do not add or alter any factory or aftermarket parts to increase vehicle height over the intended height of the Talon product purchased. Mixing component brands is not recommended. Specific installation instructions are available free, on request, prior to purchase. Talon will not be responsible for any altered product, improper installation, or improper use of our products. We will be happy to answer any questions concerning the design, function, and correct use of our products.

Warranty Claim Procedure
Before removing any parts from the vehicle, contact your Talon dealer or Talon regarding the problem. If the part is determined to be defective, the Talon Service Representative will provide you with a Returned Goods Authorization (RGA) number and request that defective part be returned freight prepaid. If the part is found to be defective, it will be repaired or replaced and returned to you.